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FAQ

General

Is Perelel FDA-approved?
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While the FDA does not approve dietary supplements, our vitamins are made in an FDA Registered and Inspected Facility, which meets FDA 21 CFR 11 guidelines and is also cGMP Certified. We manufacture our products in accordance with the FDA’s current Good Manufacturing Practices (cGMPs) to ensure quality and safety. All raw materials for our vitamins are tested directly prior to production to ensure their purity and quality. Certificates of analysis (COA) are performed on every batch of manufactured vitamins to ensure final product integrity and quality, which includes testing for heavy metals, microbes, allergens and contaminates. Additionally, all our products are free of harmful additives, GMO ingredients, and most allergens!  

Are Perelel products 3rd Party Tested?
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We complete third-party testing on all of our products to confirm purity and potency. All of our vitamins are made in FDA Registered and Inspected Facilities, which meet FDA 12 CFR 111 guidelines and are also cGMP Certified. All raw materials for our vitamins are tested directly prior to production to ensure their purity and quality. COAs are performed on every batch of manufactured vitamins to ensure final product integrity and quality, which includes testing for heavy metals, microbes, allergens and contaminates. We then complete third-party testing for heavy metals, microbes and potency to confirm our products are safe under USP standards.

Are Perelel products vegan?
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No, Perelel products are not vegan.

A full list of all ingredients are on every product page under the Supplement Facts section.

Are Perelel products non-GMO?
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Yes, all of our products are non-GMO. 

Do Perelel products contain dairy, gluten, nuts, soy or sugar?
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No, all of our products are formulated without dairy, gluten, nuts, soy or sugar. 

When is the best time to begin using Perelel products?
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If you’re trying to get pregnant or starting to think about getting pregnant, it is a perfect time to start on our Conception Support Pack, which will help prepare your body for pregnancy when you’re ready. The Conception Support Pack also delivers key nutrients that are needed for early fetal development, oftentimes before most women even realize that they are pregnant.

Our 1st Trimester (weeks 0 - 13), 2nd Trimester (weeks 14 - 27) and 3rd Trimester Packs (weeks 28 - 40+) are perfect for when you are currently pregnant and will provide the exact nutrients you need at your exact stage in pregnancy.

For postpartum and beyond, we recommend our Mom Multi Support Pack to help with the recovery post-birth and to provide extra support throughout the first few years from those sleepless newborn nights to those toddler tantrums days, and every moment in between. We suggest taking our Mom Multi Support Pack for up to five years post-birth. 

Can I take Perelel products with other medications?
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Please consult your healthcare provider before use if you are taking any blood-thinning medication as we include Vitamin K in our prenatal multivitamin.

Are Perelel supplements safe to take while breastfeeding?
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Yes! We chose a gentle supplement blend in the Mom Multi Support Pack that is breastfeeding safe and also helps promote much needed relaxation and support during those first few months postpartum into the early motherhood years.

How should I take the products?
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Take one pack daily with food and a full glass of water. To minimize any lingering smells or tastes, you can pop your Perelel pack in the freezer for 30 mins to an hour prior to taking. Additionally, if you're particularly sensitive, add your Perelel Pack to your bedtime routine and take your supplements right before you go to sleep. 

What’s that taste or smell in my Perelel pack?
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Well, that’s the smell of vitamins. We use high-quality ingredients in their most absorbable, bioavailable formats. And we don’t use any synthetic colorants or additives—ever. Many common household brand vitamins use sugar, coatings, flavoring and additives to mask the natural smell and taste of the ingredients, which isn’t always in the best interest of your health. We choose the most easy-to-digest ingredients that will also effectively deliver the exact nutrients you need. Learn more about switching to an all-natural supplement regimen and how to manage any tastes or smells here.

Why do my vitamins make me feel nauseous?
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If you’re feeling nauseous after taking your vitamins, the most common offender is iron. However, iron is an important nutrient when it comes to pregnancy and fertility, which is why we use the most tolerable form of iron, Ferrochel® Iron Bisglycinate Chelate, in our Core Prenatal. More acidic nutrients such as vitamin C and zinc may also cause nausea because they can irritate the stomach lining. But because of the important role they play throughout pregnancy and in boosting your immune system, we recommend leaving them in your daily vitamin regimen.

Instead, to manage nausea we recommend:

- Never taking your vitamins on an empty stomach. 

- Minimize any lingering smells or tastes by popping your Perelel pack in the freezer for 30 mins to an hour prior to taking.

- Take your vitamins with a full glass of water and skip the coffee.

- Add Perelel to your bedtime routine and take your supplements right before you go to sleep.

Learn more in our all natural supplement guide here.

How do I know what each pill is in my Perelel pack?
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You can reference our handy pill diagram guide at any time to help you identify each pill in your pack.

Is Perelel recyclable?
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All Perelel shipping materials are made from recycled paper and are 100% recyclable. As for our sachets, while most local recycling centers only accept certain types of plastic and many common household products don’t make the cut, Perelel will recycle your empty sachets for you and that plastic will be repurposed and upcycled into something else by our partners. To get started, simply save up your empty Perelel sachets and email our team at hi@perelelhealth.com to request a complimentary shipping label to return them to us free of charge. We’ll handle the rest from there.

Subscription Management

How do I set up an account for my subscription?
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To get started, set-up your account on our registration page. Once you've created your account, you will be able to use your account portal to make any necessary changes to your subscription such as change a shipment date, swap products or cancel at anytime. You can also always email us at hi@perelelhealth.com to make any changes. 

Can I change my shipment date?
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Yes, you can login to your account to adjust your next order shipment date or email us at hi@perelelhealth.com to make any changes.

How does the subscription work?
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Our fancy algorithm will automatically update your subscription as you move through each stage of your motherhood journey. If you’re using Perelel while pregnant, your subscription is in accordance with the American College of Obstetricians and Gynecologists’ (ACOG) defined trimesters.

1st Trimester: Week 0 through Week 13

2nd Trimester: Week 14 through Week 27

3rd Trimester: Week 28 through Week 40+

Our algorithm will also account for shipping time and will automatically move you into the next trimester pack as you start to approach it. Always feel free to contact us at hi@perelelhealth.com if you have any specific questions or want to make any changes.

How can I cancel my subscription?
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Log in to your account page, where you can cancel your subscription at any time.

How do I switch products?
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We’ve set up your subscription so that you move seamlessly through your Perelel packs at each stage wherever you are in your pregnancy journey without any additional changes or actions on your end. However, if anything changes on your end (such as a pregnancy), you can swap your product by logging in to your account page. You can also let us know by emailing hi@perelelhealth.com.

How do I update my shipping and/or billing information?
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You can update your shipping and billing information at any time in your account page or email us at hi@perelelhealth.com.

How do I update my expected due date?
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Please email us at hi@perelelhealth.com to make any changes to your due date. Our team is here to support you throughout your motherhood journey. 

Shipping + Returns

What is the cost of shipping?
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Shipping is free for all subscription products over $35 and free for one-time purchases over $58.50.

How can I track my order?
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For First-Time Orders:

Your order will ship within 1 to 3 business days after your order is placed. Once your order ships, you will receive a follow up email with your shipment tracking information.

For Recurring Orders:

We will send you an email 5 days before your order ships in case you need to make any changes. After your order ships, you will receive a follow up email with your tracking information.

Do you offer expedited shipping?

Yes, we offer UPS 2nd Air. Please allow 1 business day for processing prior to shipping. Note: UPS does not offer Saturday delivery with this service.

Do you ship outside of the US?
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Not yet, but we hope to one day! Sign up for our newsletter or follow us on social to be the first to know when we do.

What if my package is damaged or missing?
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Please send us an email at hi@perelelhealth.com and we will do our best to make it right ASAP.

What is your return policy?
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We are happy to refund your first vitamin pack (Conception Support Pack, 1st, 2nd and 3rd Trimester Packs, Mom Multi Support Pack, Women's Daily Vitamin Trio, & Men's Multi Support Pack) if you’re not satisfied. Please email us at hi@perelelhealth.com within 30 days of your first delivery for a full refund less the cost of shipping, no questions asked.

Additional Questions

Still have questions?
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Reach out to us at hi@perelelhealth.com and we’re happy to help.

Medical Note
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The information provided on this site does not constitute medical advice and should not take the place of consulting a doctor. This information does not and should not replace treatment from a medical professional. If you need medical advice or assistance, you should always consult a physician.